Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.Shankh Jewels.co (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. Additionally, we collect information about the web pages or products you view, what websites referred you to the Site, and how you interact with the Site. This automatically-collected information is referred to as “Device Information”.

We collect Device Information using the following technologies:

“Cookies” are data files placed on your device or computer and often include an anonymous unique identifier. For more information, visit All About Cookies.
“Log files” track actions occurring on the Site and collect data like IP address, browser type, ISP, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about browsing.

Additionally, when you make a purchase through the Site, we collect your name, billing and shipping addresses, payment information (including credit card numbers), email address, and phone number. This is referred to as “Order Information”. We do not store your credit card and other payment details.

In this Privacy Policy, “Personal Information” refers to both Device and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

By using the Site or Shankh Jewels App and/or purchasing from us, you agree to allow your personal information to be used as follows:

To fulfil orders placed through the Site, process your payment, arrange shipping, and provide invoices or confirmations.
To communicate with you via SMS, email, WhatsApp, RCS, etc.
To screen orders for potential risk or fraud.
To provide information or advertising relating to our products and services.

We use Device Information to screen for potential risk and fraud (particularly your IP address), and to improve our Site, generating analytics about customer browsing and marketing effectiveness.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above:

Shopify: We use Shopify to power our store. Read more about their privacy practices here: Shopify Privacy.
Delhivery: We use Delhivery to deliver products.
Google Analytics: We use Google Analytics to understand site usage. Read more about their privacy practices here: Google Privacy. You can opt out here: Opt-out of Google Analytics.

We may also share your Personal Information to comply with laws, respond to lawful requests, or protect our rights.

BEHAVIOURAL ADVERTISING

We use your Personal Information for targeted advertisements or marketing communications. Learn more about targeted advertising at the Network Advertising Initiative.

To opt out of targeted ads:

You can also opt out via the Digital Advertising Alliance.

DO NOT TRACK

We do not alter our data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access, correct, update, or delete personal information we hold. Contact us to exercise this right. We process your information to fulfill contracts or pursue legitimate business interests, and your data will be transferred outside Europe (e.g., Canada, the U.S.).

DATA RETENTION

We maintain Order Information for our records unless you ask us to delete it.

CHANGES

We may update this policy to reflect changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information or complaints, contact our grievance officer:

Abhishek Panda (Grievance and Nodal Officer)

Email: care@Shankh Jewels.co

Address: Indiejewel Fashions Private Limited, Third Floor, Magnum Vista, Raghuvanahalli, Bangalore, 560062, KA, India